At Sync ("we," "us," or "our") operates the At mobile application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection & Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- Username
- Posts and videos you share
Usage Data
We may also collect information on how the Service is accessed and used. This may include your device's device type, operating system version.
Use of Data
At uses the collected data for the following purposes
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow participation in interactive features
- To provide customer support
- To gather analysis so we can improve our Service
- To monitor usage of our Service
- To detect, prevent, and address technical issues
- To process premium subscription payments
Data Storage
Your information, including Personal Data, is stored on
- Google Firebase — for authentication, database, and file storage
- Cloudflare R2 — for video and media hosting
We take the security of your data seriously and use industry-standard security measures to protect it.
Third-Party Services
We use third-party services that may collect information used to identify you:
Data Sharing
We do not sell your personal information. We may share your information with
- Service providers — to help us deliver the Service (Firebase, Cloudflare)
- Legal requirements — when required by law or to protect our rights
- Other users — when you choose to share content publicly in the app
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of notifications
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy — to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Security
The security of your data is important to us, but remember that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
All one-to-one communications within the Service are protected with end-to-end encryption (E2EE), ensuring that messages can only be read by the sender and the intended recipient. We do not have access to the contents of these private conversations.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes, which are effective when posted.
Contact Us
If you have any questions about this Privacy Policy, please reach out.